I asked Matthew, the VIRL Tech Help guy exactly what he covered. His answer was “ Usually I will try to address any tech issue that folks are having, with the caveat that while I'm an expert on our library tech I am not an expert on the wider tech issues that folks might be having.”
So if you have a question for him, call 250-934-6621 when the library is open (2:30-7:00 Wednesday and Thursday, 10:00-2:30 Friday and Saturday) to book an appointment.

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