Library Services in the
New Normal
May 20, 2020
We are getting closer to the resumption of some
in-branch services at VIRL and are very hopeful
that physical items may soon start circulating
again in communities across our service area.
in-branch services at VIRL and are very hopeful
that physical items may soon start circulating
again in communities across our service area.
VIRL will undertake a phased approach to the
resumption of library services. We are currently in
Phase 1 with all branches and offices closed and
services being offered online.
resumption of library services. We are currently in
Phase 1 with all branches and offices closed and
services being offered online.
Phase 2 will commence the week of June 1 with curbside service for books, DVDs, and other physical materials at some locations and proceeding to more service locations in the days that follow. Customers will also be able to return checked out items during the curbside hours of operation. For the time being, collections will be limited to those titles available at each specific branch.
All items will be quarantined for 72 hours between loans.
More information about additional phases will be provided as it becomes available.
At the same time as these plans are underway, staff are also engaged in bringing more Alternate Services to our customers, including:
- Email Information service – started
- Phone Information service – starts the week of May 25
- Virtual Appointments for tech help or research assistance – starts the week of May 25
- Online programming, such as Storytimes, Book clubs, and Skills-building – Starts soon
I’m sure you share my excitement to be progressing in this manner for our communities. As always, we are basing our decisions around health and safety, and will ensure that all proper procedures, training, and equipment are in place before any branch services are resumed.
Thank you all for your patience and understanding.
Stay safe, everyone.
Sincerely,
Rosemary Bonanno
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