Monday 15 May 2023

Mascon planned network maintenance and service outage

 

To our valued customers

Mascon by TELUS will be conducting planned maintenance in your area as shown below.  

Please be advised that there will be TV service interruptions during this time which are expected to run from 1am - 5am.
 

Maintenance windows
  • Thursday May 18th  1am - 5am
    • Entire community

We appreciate your patience as we work to improve services in your area.
 
If your service is not restored for any reason after this outage time frame, please contact us at the number below.

For outage information and updates, please visit: mascon.ca/outages
 
Technical Support Hours
Monday – Friday: 6am – 8pm
Saturday & Sunday: 8am – 4pm
Stats & Holidays: 8am – 4pm

You can reach us by phone at 1.866.832.6020

 

Sincerely,

The Mascon Team

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